Last Updated: September 13, 2024

At Kalyani Garments, we strive to provide our customers with the best shopping experience. If you need to cancel an order or request a refund, please refer to the following guidelines:

1. Cancellation Policy

  • By the Customer:
    • You can cancel your order before it is shipped. Once the order has been shipped, cancellations cannot be processed.
    • To cancel your order, please contact us at +91-02024451970 or email us at info@kalyanig.com with your order details.
    • If the cancellation request is approved, a full refund will be initiated to your original payment method.
  • By Kalyani Garments:
    • We reserve the right to cancel any order due to issues such as product unavailability, pricing errors, or any other reason.
    • You will be notified promptly, and a full refund will be processed in such cases.

2. Refund Policy

  • Eligibility for Refund:
    • Refunds apply only to products that meet our return criteria outlined in our Return Policy.
    • The product must be in its original condition and packaging, accompanied by the original receipt or proof of purchase.
  • Refund Process:
    • Once we receive your returned product, we will inspect it. If approved, the refund will be processed within 7-10 business days.
    • Refunds will be credited back to the original payment method used during the purchase.
  • Non-Refundable Items:
    • Certain items may be non-refundable or eligible for replacement only. Please check product details for clarification.
  • Late or Missing Refunds:
    • If you haven’t received your refund within the specified time frame, please check with your bank or credit card company as processing times may vary.
    • For further inquiries, please contact us at info@kalyanigarments.com or call us.

3. Return Process

  • To initiate a return, please contact our customer service team within 7 days of receiving your order.
  • Returns should be sent to the address provided by our customer service team after your return request is approved.

Contact Information

If you have any questions regarding this Cancellation and Refund Policy, please contact us: